When writing about customer correspondence do not use third persons. Some customers may be lacking abilities to read and comprehend, and the complexity of a sentence, packed by voluminous words, https://us.grademiners.com/plagiarism-checker can leave them confused. Use short and simple phrases that create a good impression. They also sound genuine. You should also tailor your written pieces to meet the needs of the people you work with. Here are some guidelines for writing for customers